At SDS Imports, we believe in the quality of our firearms.
Age and wear cannot be covered
under warranty, as the mechanical parts and materials that make up firearms
eventually wear out. However, defective parts, materials, and workmanship are
not acceptable, and we stand behind our products. We warrant our firearms to be
free from defects in performance and workmanship for one year from the original retail purchase date. If you have a problem that is directly
attributable to the quality of our product, we will make it right to include
shipping and handling.
If you abuse, improperly maintain,
or alter the internal workings of your SDS firearm in any way, we will not
warrant damage that occurs. Likewise, if
you use improper or incompatible ammunition such as reloaded or other
nonstandard ammunition, we will not warrant damage that occurs. Additionally,
sales outside of the United States, unauthorized repair and modifications to
the firearm, including altering a serial number shall not be covered under
If you have a problem with your
firearm, please contact SDS directly at:
email@example.com or CALL (865) 604-6894
Please do not send firearms to SDS Imports without contacting us first and obtaining an RMA.
Before returning any firearm or
parts, contact us for a Return Merchandise Authorization number. No firearms will be accepted without
pre-approval and completion of a Return Merchandise Authorization form.
RETURN WITHOUT REPAIR
If we receive your firearm and
determine that its damage is not covered under warranty, we will contact you
with an explanation and an estimate of your cost for us to repair or refurbish
it. If you prefer, we will return your firearm to you.
FREE REPAIR AND RETURN
If your firearm is defective and we
determine the defect is covered under warranty, SDS will repair or replace the
firearm. After the repair of your firearm, we will ship it directly back to
you, provided you originally shipped it to us from your address.
LIMITATIONS ON WARRANTY
Our only responsibility in the case
of breach of warranty is repair. SDS
Imports shall not be liable for any other damages. This includes indirect or
PLEASE NOTE: This warranty gives you specific legal rights,
and you may also have other rights, which vary from state to state, as some
jurisdictions do not allow limitations on certain damages and warranties.