At SDS Imports, we believe in the quality of our firearms.
We warrant our firearms to be free from defects in
performance and workmanship for ONE YEAR from the original retail purchase
date. If you have a problem that is directly attributable to the quality of our
product, we will make it right to include shipping and handling.
End-users who abuse,
improperly maintain, or alter the internal workings of their SDS firearm in any
way, shall not be covered by the warranty.
Damage as a result of the use of improper or
incompatible ammunition such as reloaded, factory seconds or other nonstandard ammunition, shall not be covered by the warranty.
Additionally, sales outside of the United
States, unauthorized repair and modifications to the firearm, including
altering a serial number shall not be covered by the warranty.
Worn parts from normal usage, normal wear and tear, and cosmetic damage shall not be covered by warranty, as the mechanical parts and materials that make up firearms
eventually wear out and require maintenance and/or replacement.
However, defective parts, materials, and workmanship are
not acceptable, and we stand behind our products and will work with end-users to correct defects as covered by the warranty.
Should your firearm(s) have a problem and you feel it needs to be returned, Please contact SDS Imports at:
Email: Contact Us
DO NOT SEND FIREARMS TO SDS IMPORTS WITHOUT FIRST CONTACTING US AND COMPLETING A RETURN AUTHORIZATION FORM (RMA). NO SHIPMENTS WILL BE ACCEPTED WITHOUT THE RMA FORM BE FILLED OUT. FIREARMS WILL BE RETURNED TO CUSTOMER AT THEIR EXPENSE.
RETURN WITHOUT REPAIR
If we receive your firearm and determine that its damage is
not covered under warranty, we will contact you with an explanation and an
estimate of your cost for us to repair or refurbish it. If you prefer, we will
return your firearm to you.
FREE REPAIR AND RETURN
If your firearm is defective and we determine the defect is
covered under warranty, SDS will repair or replace the firearm. After the
repair of your firearm, we will ship it directly back to you, provided you
originally shipped it to us from your address.
LIMITATIONS ON WARRANTY
Our only responsibility in the case of breach of warranty is
repair. SDS Imports shall not be liable for any other damages. This includes
indirect or consequential damages.
PLEASE NOTE: This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state, as some jurisdictions
do not allow limitations on certain damages and warranties.